Sign up free, add the employee's address, and your ReturnKit is dispatched within 1 working day with everything needed to complete the return — no chasing, no packaging to source.
Free account. No subscription. Pay per kit, only when you order.
Getting Started
Get started with a free online account to manage retrievals, track shipments, and access important updates.
During the retrieval process, simply provide the employee's address for the kit delivery, along with your preferred return address.
Your employee packs the device in our easy-to-use kit. It's returned quickly and securely in the supplied mailing bag with the prepaid label already applied.
Our Solution
We provide everything needed for a secure, tracked return from the employee's doorstep back to your business.
We send a purpose-built return kit directly to your employee with protective packaging, prepaid shipping, and simple step-by-step instructions.
No printing labels, sourcing boxes, or guessing what to do. Employees pack the device, seal the kit, and hand it to the courier.
Every stage of the journey is tracked, giving your team complete visibility from dispatch through to successful delivery.
Once the device arrives back, it's ready for wiping, refurbishment, or deployment to the next employee — cutting replacement costs and downtime.
Who We Serve
Manage device returns for your clients without the admin. We handle the retrieval process so your engineers can stay focused on delivering IT support.
Recover laptops, phones and tablets from remote employees without chasing users, buying packaging, or arranging couriers.
Make employee offboarding smoother by giving leavers a simple, tracked return process that protects company assets.
Whether you have offices across the UK or hundreds of remote workers, ReturnKits provides one consistent process for every device return.
ReturnKits is a UK-based IT hardware recovery service. It sends a prepaid, pre-packaged return kit directly to an employee's address so they can safely pack up a company laptop, phone, or tablet and send it back — fully tracked, from dispatch to signed delivery. There is no subscription; businesses pay per kit.
It works in three steps: order a kit online for the employee who has the device, ReturnKits dispatches a padded, prepaid return kit to their address within 1 business day, and the employee packs the device and hands it to the courier using the label already included. The device is tracked all the way to your IT team, with a signature required on delivery.
Laptop kits start at £65, phone kits at £40, and monitor kits at £119, each covering packaging, a prepaid tracked return label, and delivery confirmation. There are no monthly fees or subscriptions — businesses pay per kit ordered.
Kits are dispatched within 1 business day. Your team receives a tracking link the moment it leaves our hub.
We use Royal Mail Tracked for all outbound kit deliveries, and Royal Mail Tracked Signed for the final device return to ensure a secure, signature-confirmed delivery.
No minimum. Purchase a single kit or a hundred. We also offer volume discounts for enterprise accounts — contact us for pricing.
Yes. Your portal shows Kit Sent → In Transit → Received status in real time. Click any tracking ID to view full live courier data.
Every kit includes custom-fit padded protective packaging, a prepaid return label, tamper-evident security seal, and printed packing instructions.
Yes. We offer nationwide coverage across the UK for both outbound kit delivery and inbound device returns.